Walgreens Stores
Customer Service
- Whom do I contact about the customer service I received?
To contact the store directly, follow Store Locator or click Store Locator under the menu tab near the top left corner. Use the search feature to locate your store's phone number.
Or to electronically submit a comment, follow Contact Us and choose Store Management, Store Employees, or Pharmacy Staff under Customer Service > Store Service.
- How do I contact my local Walgreens Manager?
You can reach your local Walgreens Store or Pharmacy Department Manager by calling your store directly. See the Store Locator to find your store's contact information. If you prefer to contact someone in a district office, please use the Contact Us > District Operations.
- Where can I find the contact information for Customer Service?
To reach Customer Service about online related inquiries, please dial 1-877-250-5823 (available 24 hours). To call Customer Service about store related inquiries, please dial 1-800-WALGREENS (1-800-925-4733).
To contact Customer Service electronically (through an email form), follow Contact Us and select the appropriate category for your question or comment.
To write Customer Service, mail your inquiry to:
- Walgreen Co.
- 200 Wilmot Road
- Deerfield, IL 60015
- Whom do I contact about website issues?
For solutions to website issues, call Customer Service toll-free, at 1-877-250-5823.
- How do I report a safety concern?
If you have a safety concern about a Walgreens store, please use the Contact Us form.
- Can Walgreens accommodate the hearing impaired?
If you are hearing impaired, please call our toll-free TTY number at 1-877-924-7889 to order prescriptions or refills. THIS IS A SPECIALLY EQUIPPED LINE FOR CUSTOMERS WITH IMPAIRED HEARING ONLY. If your hearing is NOT impaired, please use our toll-free, customer service number: 1-877-250-5823.
- What are the Terms of Use for Walgreens.com?
Browse Terms of Use for details.
Store Locator
- How can I find a Walgreens near me?
Click on the Store Locator link located towards the upper-left corner of the page. Enter your zip code, city, state, or intersection and click Search. . The ten closest Walgreens stores will display - click Load more to see more stores.
By clicking Details next to a Walgreens address, you can view the store's hours, phone number, and drive-thru pharmacy availability. When you click the Directions link, directions in Google Maps from your location to the store will open in a new tab or window. You have the option to view and print out door-to-door driving directions to any store you select from the list. You can also click the Meet the team link toward the bottom of the page to view profiles of your local Walgreens pharmacists.
** This service is not available in all areas. Selecting more than one service may limit your results.