How much does Brightside cost, and do they take insurance?
Brightside service costs vary depending on your plan and payment type. If you are paying with insurance, the cost of your treatment will vary depending on your insurance plan (we can verify your expected costs prior to scheduling)—see insurance FAQ. If electing to self-pay, the Brightside Psychiatry plan is $95 per month (which includes all video consultations and access to unlimited messaging with your dedicated psychiatric specialist). The Brightside Therapy plan is $299 per month (which includes 4 video therapy sessions per month, access to self-guided lessons, and unlimited messaging with your dedicated therapist). If you sign up for Psychiatry + Therapy, your cost would be $349 per month.
How does Brightside work?
All Brightside members start with an online assessment and questionnaire. Then, you schedule your initial consultation with a dedicated psychiatric specialist and/or therapist. Brightside takes a data-driven approach to analyzing your current symptoms, which empowers your provider to craft a personalized treatment plan that is clinically proven to result in a more effective treatment plan for you the first time. Then, they regularly survey your symptoms to track your progress. Paired with unlimited provider messaging, this allows your provider to adjust your plan in near real-time, if necessary.
Who are the providers you hire?
Brightside’s provider network includes psychiatrists, physicians, psychiatric nurse practitioners, and therapists who are graduates of prominent U.S. medical schools, have several years of experience, and have current licenses to practice in your state. They follow the same high clinical standards as in-person care, ranging from psychiatrists, providers, and licensed therapists. Brightside’s clinical advisory board consists of industry experts from top institutions like Stanford, UCSF, and Yale and oversees our clinical policies and operations.
Is my information kept private?
Depression is a sensitive topic. Brightside follows industry best practices to keep your information private. They encrypt all data using 256-bit SSL security and are HIPAA compliant. Only your prescribing provider will have access to your information.
Does Brightside accept insurance or HSA/FSA payments?
Brightside currently accepts select insurance plans in various states for payment of your provider’s or therapist’s services. Brightside is always expanding their coverage, please visit their site for the most up-to-date list. Currently, they accept Cigna/Evernorth, Aetna, Allegiance, Anthem Blue Cross, United Healthcare (select states). New members can enter their insurance information during the sign-up process. Brightside will let you know your eligibility, as well as your estimated copays and out-of-pocket costs (if any) before signing up or scheduling. They also accept HSA/FSA payments.
