Shop OTC Benefits eligible products at Walgreens and use your benefits before they expire. Easily see what products may qualify and get them fast with in-store pickup or delivery.
Maximize your Medicare
Advantage OTC benefits
How it works
Just call the number on the back of your card.
- What is an OTC benefit card?
An OTC benefit card is funded by select health plans and primarily awarded to plan members participating in an associated Medicare Advantage (Part D) program.
A physical OTC benefit card is provided annually to eligible members, along with a predetermined amount put onto the card that is only to be used for eligible OTC items.
Depending on the health plan, funds are loaded or reloaded to the card on a monthly, quarterly or annual basis. OTC funds not used during the allotment period are lost and do not roll over to the next period, unless the health plan specifically allows for a rollover period.
This program enables Walgreens customers to purchase OTC card eligible items using their OTC benefit card. OTC card eligible items often include health and wellness products, such as cough and cold remedies, vitamins, medical equipment and more. If an item is eligible, the cost of the item is subtracted from an OTC card’s available balance at checkout.
- How do I use my OTC benefit card at Walgreens?
Your OTC benefit card can be used online and in-store. You may use it online during checkout and save it as a payment method to your Walgreens.com account.
- How do I check my OTC balance to make sure I can complete my purchase?
You may check check the balance on your OTC benefit card by calling the number on the back of your card or signing in to your OTC plan provider’s online member portal.
- How do I know if I can use my OTC benefit card on specific items?
To confirm item eligibility, call your OTC plan provider at the number listed on the back of your card.
- Can I use my OTC benefit card with other discounts or coupons?
Yes. OTC benefit cards can be used when redeeming other valid discounts, coupons, or promotions, including myWalgreens Cash rewards for myWalgreens members.
- Can I use my OTC benefit card to cover shipping, or delivery fees?
Shipping and delivery fees may be covered, depending on your OTC benefit plan.
To confirm item eligibility, you can visit your OTC plan provider's online member portal or call your OTC plan provider at the number listed on the back of your card.
- Can I return an item purchased with my OTC benefit card?
Any items purchased through an OTC benefit plan are subject to Walgreens return policy: https://www.walgreens.com/topic/help/shophelp/returns_help_main.jsp
If an item is eligible for a return, we will attempt to return the OTC funds used for the initial purchase to your OTC card balance. If the funds cannot be returned to your OTC benefit card (due to your plan's balance limit, timing, or other restrictions), we will issue your refund in the form of a Walgreens gift card.