Pharmacy Resources

Browse our Drug Information page to search for information about a specific prescription drug and see an image of the drug. You can choose from a list of the most commonly prescribed medications, or you can search by drug name.

Yes. Follow Pharmacy Chat and sign in with your Walgreens.com account.

A medication that is listed as a Schedule II Controlled Substance by the U.S. Drug Enforcement Agency (DEA), such as a morphine-like or amphetamine-like drug, may not be ordered online or approved over the phone. To order a prescription of a Schedule II Controlled Substance at your local Walgreens pharmacy, the original prescription must be presented at the pharmacy. We're sorry, but Walgreens.com cannot process online orders of Schedule II Controlled Substances for in-store pickup - your prescription must be presented in-store. Certain restrictions apply. You must have valid prescription insurance and have had a physical exam by the prescribing practitioner within the last 24 months to fill a Schedule II Controlled Substance prescription. Please call a Customer Service Representative toll-free, at 1-877-250-5823 if you have any further questions.

As of April 14, 2003, the federal government has required that all health care providers must distribute their Notice of Privacy Practices to their customers. Examples of healthcare providers include doctor's offices, pharmacies, health plans and healthcare clearing houses.

Review our Notice of Privacy Practices.

The toll-free number is 1-877-924-4472. Use this number to contact a trained Customer Service Representative 24 hours a day, 7 days a week. You may also contact the Privacy Office directly using the information below:

• Privacy Office
• Walgreen Co.
• 200 Wilmot Road, MS 9000
• Deerfield, Illinois 60015
• (847) 236-6518

Go to the Privacy Practices Resources page to print a copy of the appropriate form and mail it directly to our Privacy Office. Alternately, your local Walgreens store can provide you with a paper copy of the form you need which contains completion and mailing instructions.

The health information Release of Authorization form can be accessed here. After printing and filling out the form, mail it directly to the Privacy Office at:

• Privacy Office
• Walgreen Co.
• 200 Wilmot Road, MS 9000
• Deerfield, Illinois 60015
• (847) 236-6518

PLEASE NOTE:
-Fill out the form completely including name, address, e-mail, and phone number for the patient and authorized individual.
-On the line, List the location you obtain most of your prescriptions, indicate the local store the patient uses. If the patient is registered for an online account also enter Walgreens.com on the line.
-Parents are not required to fill out a form for their minor child.
-A Power of Attorney, or other supporting documents, should be submitted with the form if it is being filled out by someone other than the patient.
-If both parties have an online account, they can set up Family Prescriptions in lieu of submitting the Release of Authorization form.

Complete and submit the Privacy Complaint Form. The submission will be routed to Walgreens Privacy Office. Or, you may obtain a copy of the Privacy Complaint Form from your local Walgreens store. Complete the form then mail it to Walgreens Privacy Office.

HIPAA stands for the Health Insurance Portability and Accountability Act of 1996.

Browse the Notice of Privacy Practices.

Beginning January 1, 2014, most Americans must have health insurance. The new healthcare law, called the Affordable Care Act (ACA), was signed into effect in 2010 to improve Americans' access to healthcare. The ACA was designed to take effect in phases with the largest changes coming in 2014. The ACA provides everyone with access to affordable coverage, regardless of medical history or ability to pay. Open enrollment runs from Nov. 1, 2021 to Jan. 15, 2022.